Owner FAQ

Sign up for a free account, click 'List Your Car', and fill out a simple form with your car details, photos, daily rate, availability, and rules. Your listing goes live within minutes.

Your car must be at least 1999 model, have a clean driving history, and be registered and insured in Australia. We verify everything, but the process is quick and straightforward.

Earnings depend on your car type, location, and availability. Economy cars typically earn $50-75/day, mid-range sedans $65-100/day, and SUVs $100-150+/day. Many owners earn $1,000-3,000+ per month with part-time listings.

We take a 2.5% platform fee on each booking. So if you set a $70/day rate, you earn $68.25. There are no other mandatory fees, though optional paid services like Featured Listing can boost visibility.

Payments are automatically transferred to your linked bank account every week. You can track all earnings in your Rentro dashboard.

Yes. Every renter pays a security bond that protects you. If there's damage, Rentro handles the claim and makes sure you're compensated. We also facilitate optional insurance for additional protection.

Rentro's cancellation policy is fair to both parties. Your calendar updates immediately and you can accept another booking. If a renter cancels within 24 hours of the rental, you may be eligible for compensation.

No. Rentro brokers insurance on every rental. Renters can choose coverage levels, and we handle all claims. Your car remains under your insurance policy as well, for added protection.

Yes. You have full control. When a renter requests a booking, you can review their profile, message them, and then approve or decline. You can also set your own rules (pet-friendly, smoking, delivery, etc.).

Your Rentro calendar shows when your car is available. You can block out dates, set recurring availability, and update it anytime from your dashboard.

Just block those dates in your calendar. Any existing bookings won't be affected. You have complete control over your availability.

Rentro mediates all disputes fairly. We review evidence from both parties, check photos, and make a decision. Most disputes are resolved within 48 hours.

Document it with photos and report it through the Rentro app immediately. We'll review the claim, contact the renter, and process compensation. Your security bond may be used to cover repairs.

Yes. You can set dynamic pricing — higher rates for peak seasons, lower rates for quiet periods. This flexibility helps you maximize earnings year-round.

You'll need at least 3 clear photos to list. They should show the exterior, interior, and license plate. High-quality photos lead to more bookings.

Yes. Many Rentro owners manage entire fleets. You'll have a separate dashboard for each vehicle, making it easy to manage multiple listings.

That's up to you. Many owners arrange pickup/delivery or meet briefly to hand over keys. Some use keyless entry for a fully contactless experience. Flexibility is one of Rentro's advantages.

Your responsibility. Keep your car registered, insured, and well-maintained. Renters expect reliable vehicles. Poor condition or overdue registration can result in delisting.

Yes. If your car meets Uber's requirements, mark it as Uber-eligible. This can increase bookings and rates significantly, as many renters use Rentro cars for rideshare work.

Set competitive pricing, upload excellent photos, write a compelling description, respond quickly to messages, maintain 5-star reviews, and consider paid services like Featured Listing to boost visibility.